CyanBridge Support
Need help with CyanBridge or a glasses order?
Contact us about mobile companion access, smart-glasses integrations, local AI, Model Studio, cloud-job billing, subscriptions, refunds, or a direct hardware order placed through a CyanBridge checkout.
- Email: contato@fersaiyan.com
- Hours: Monday to Friday, 8am to 6pm (Brazil time)
- For device issues: include the exact glasses model, firmware, phone model, and CyanBridge app version.
- For hardware orders: include the order/payment reference, but do not email card numbers or security codes.
Smart-glasses compatibility support
Support varies by model and firmware. Check the public compatibility matrix first; if your combination is not documented, send the exact hardware details so it can be reproduced rather than guessed.
Browse device pagesPayments and direct glasses orders
Direct glasses purchases, when explicitly offered, are separate from mobile subscriptions. Paid orders enter the fulfillment workflow only after a verified payment-provider webhook. Until AliExpress API access is enabled, the operations mailbox receives the information needed for manual supplier purchase.